jilitrik Privacy Policy

1. Who We Are

jilitrik Casino is an online gaming platform operated for and directed at players in the Philippines. We act as the data controller in respect of the personal information you provide when registering, playing, or otherwise interacting with the jilitrik platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully and in accordance with this Policy.

For all data privacy inquiries, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 15 of this Policy.

2. Personal Data We Collect

jilitrik collects the following categories of personal data from players and platform visitors:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (for age verification — you must be 21 or older);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address (barangay, city/municipality, province).

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, Voter's ID);
• Proof of address documents where required;
• Selfie or facial image for liveness verification where applicable.

2.3 Financial Data

• GCash or PayMaya (Maya) account details linked to your jilitrik account;
• Bank account details (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for withdrawal processing;
• Debit card details (card number masked, expiry date) where applicable;
• Transaction history including deposits, withdrawals, and wager records.

2.4 Gaming and Behavioral Data

• Game play history, wager amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming tool settings (deposit limits, self-exclusion status);
• Customer support interaction records.

2.5 Technical and Device Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Cookies and similar tracking technologies (see Section 7);
• Login timestamps and session activity logs.

3. How We Collect Your Data

jilitrik collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated collection: Technical and behavioral data collected automatically as you use the platform, including through cookies, log files, and analytics tools;
• Third-party sources: Identity verification providers, payment processors (GCash, PayMaya, banks), fraud prevention services, and regulatory databases where permitted by law.

4. How We Use Your Personal Data

jilitrik uses your personal data for the following purposes:

5. Legal Basis for Processing

jilitrik processes your personal data on the following legal bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to perform our obligations under the player agreement, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act;
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where our interests do not override your fundamental rights;
• Consent: Processing for marketing communications and certain optional features, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

6.1 jilitrik does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

6.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for transaction processing;
• Identity verification providers: Third-party KYC and liveness verification services used to confirm player identity and age;
• Fraud prevention and security services: Providers that help us detect and prevent fraudulent activity on the platform;
• Game providers: Certified game studios whose titles are hosted on the jilitrik platform, to the extent necessary for game operation and dispute resolution;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies as required by law;
• Legal and professional advisors: Lawyers, auditors, and compliance consultants bound by professional confidentiality obligations;
• Business successors: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

6.3 All third-party service providers engaged by jilitrik are required to process your data only on our instructions and in accordance with applicable data protection law.

7. Cookies and Tracking Technologies

7.1 jilitrik uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the platform.

7.2 We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to function. These cannot be disabled as they are required for login sessions, security, and core platform features;
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience;
• Analytics cookies: Collect anonymized data about how players use the platform, helping us identify areas for improvement. No personally identifiable information is included in analytics reports;
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access, and bot traffic.

7.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilitrik platform. Strictly necessary and security cookies cannot be disabled without impacting your ability to use the platform.

8. Data Retention

8.1 jilitrik retains your personal data for as long as your account remains active and for such additional periods as are required by applicable Philippine law and regulation.

8.2 Specific retention periods applicable to jilitrik include:

• Account and KYC records: Retained for a minimum of five (5) years following account closure, as required under the Anti-Money Laundering Act (AMLA) and PAGCOR regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Customer support records: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter as evidence of consent.

8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

9. Data Security

9.1 jilitrik implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Incident response procedures for detecting, containing, and reporting data breaches.

9.2 While jilitrik takes all reasonable steps to protect your data, no electronic transmission or storage system is completely secure. You are responsible for maintaining the confidentiality of your jilitrik login credentials and for notifying us immediately of any suspected unauthorized access to your account.

10. Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in respect of your personal data held by jilitrik:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

10.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, as required by the NPC's implementing rules.

10.3 We may need to verify your identity before processing a data subject request to ensure we do not disclose personal data to unauthorized parties.

11. Children's Privacy

11.1 The jilitrik platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the account registration and KYC process.

11.2 If jilitrik becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account and delete the associated personal data, subject to any legal obligations to retain records of the underage access attempt.

11.3 If you are a parent or guardian and believe that a minor has registered on the jilitrik platform, please contact our support team immediately so that we can take appropriate action.

12. International Data Transfers

12.1 Some of jilitrik's service providers, including game studios, identity verification providers, and cloud infrastructure partners, may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jilitrik ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law.

12.2 Such safeguards may include contractual data protection clauses, adequacy assessments, and compliance with the NPC's guidelines on cross-border data transfers.

13. Third-Party Links

13.1 The jilitrik platform may contain links to third-party websites or services for informational purposes. jilitrik is not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Updates to This Privacy Policy

14.1 jilitrik reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy will be revised accordingly.

14.2 Where changes are material, jilitrik will notify registered players via email or a prominent notice on the platform prior to the changes taking effect. Your continued use of the platform following notification of any amendment constitutes your acceptance of the revised Policy.

14.3 We encourage you to review this Policy periodically to stay informed about how jilitrik protects your personal information.

15. Contact Our Data Protection Officer

15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jilitrik, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 on the jilitrik platform
• Response Time: Within 15 business days (Philippine Standard Time, GMT+8)

15.2 If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.